I did not pay this, but a family friend brought her SUV to her favorite local garage and this is what they charged her. She has an Oldsmobile Bravada (2004?) and they told her because it was an SUV, they had to put a "special heavy duty" type of battery in it. I told her she got hosed. She said she likes them, they treat her well, and they had to charge that much "because they will back up their work if something is wrong with the battery." I should mention that she is a senior citizen with no husband or kids. Would it be out of line for me to call there and blast them for taking advantage of her?