Comcast won't let you cancel your service

Discussion in 'The Howard Stern Show' started by EndOfLine, Jul 14, 2014.

  1. EndOfLine

    EndOfLine PLATINUM SPONSOR VIP

    Reputations:
    71,625
    Joined:
    Sep 28, 2010
    Messages:
    7,422
    Likes Received:
    9,826
    Listen to this fucking douchebag. He needs to get punched in the face.

    I've got TWC, and they suck - is Comcast even worse?



    Block and his wife had already been on the phone for a good 10 minutes before he even started recording, so you can only imagine how he must have been feeling at that point. And honestly, we're amazed he kept his cool as much as he did with a customer service rep who absolutely refuses to give up.

    http://www.mediaite.com/online/listen-man-nearly-driven-crazy-trying-to-disconnect-comcast-service/
     
    Last edited: Jul 14, 2014
    BeerCanThick and joyceface like this.
  2. chuk

    chuk Well-Known Member

    Reputations:
    130,781
    Joined:
    Mar 1, 2012
    Messages:
    13,718
    Likes Received:
    7,586
    Wow. That can't be real.
     
    DrivenByDemons likes this.
  3. Wonky Eye

    Wonky Eye Well-Known Member

    Reputations:
    3,264
    Joined:
    Jan 20, 2012
    Messages:
    567
    Likes Received:
    739
    Ask to speak to this douchebag's boss.
     
  4. knu3421

    knu3421 Well-Known Member

    Reputations:
    36,270
    Joined:
    Jan 15, 2012
    Messages:
    22,801
    Likes Received:
    5,999
    Ask to subscribe to howard tv
     
  5. MyLazyHand

    MyLazyHand Russia and France Know What to Do

    Reputations:
    162,029
    Joined:
    Sep 11, 2010
    Messages:
    15,280
    Likes Received:
    23,040
    I can transfer this thread to your new address, and save you $100 per month.

    This thread is the #1 thread available, and I just want to understand why you would switch to another thread.
     
  6. joyceface

    joyceface Queen of Everything VIP

    Reputations:
    48,888
    Joined:
    Jan 9, 2011
    Messages:
    9,322
    Likes Received:
    8,896
    I've had comcast for a few years now and they've been pretty helpful when I needed it. This rep sounds like a rocket scientist lol.
     
  7. TheWonk

    TheWonk POTY Music Forum

    Reputations:
    164,331
    Joined:
    Jan 19, 2012
    Messages:
    7,296
    Likes Received:
    15,807
    Comcast is supposedly buying TWC soon anyway. Eventually you'll have no choice but be stuck with one single company.
     
  8. nearly.normal

    nearly.normal Well-Known Member

    Reputations:
    59,408
    Joined:
    Aug 29, 2010
    Messages:
    3,744
    Likes Received:
    3,561

    Comcast and TWC don't share many territories at all. Probably the only reason they are getting away with the purchase.
     
  9. Tinman

    Tinman Well-Known Member

    Reputations:
    88,733
    Joined:
    Jan 18, 2012
    Messages:
    7,206
    Likes Received:
    7,102
    I call every 6 months, say I'm going to cancel and get $60 off my bill.
    It's a little game we play.:hhh:
     
    Last edited: Jul 14, 2014
  10. Beth143nacho

    Beth143nacho Well-Known Member VIP

    Reputations:
    66,067
    Joined:
    Jan 15, 2012
    Messages:
    20,007
    Likes Received:
    16,923
    You didnt see john Oliver's piece on net neutrality, did you?
     
    John Mahlin likes this.
  11. Donkeyboy2190

    Donkeyboy2190 Never earned a dimes

    Reputations:
    130,880
    Joined:
    Nov 9, 2010
    Messages:
    14,190
    Likes Received:
    17,461
    Too bad they bleeped out the reps name. But hey, it's in the Bay Area and at least the Giants have an offensive dress code list now!
     
  12. cia212

    cia212 Well-Known Member VIP

    Reputations:
    14,308
    Joined:
    Jan 19, 2012
    Messages:
    4,722
    Likes Received:
    3,697
    I've worked at a call center. This kid is in the middle of a training session and trying too hard to either A. Make his boss happy or B. Make himself look competent to his trainees.
     
    HorsetoothBeth and Mazley like this.
  13. Mlaw

    Mlaw Quite Contrarian Gold

    Reputations:
    369,458
    Joined:
    Nov 5, 2010
    Messages:
    58,833
    Likes Received:
    23,912
    I would go without TV rather than go back to Comcast, they charge you for everything, even turning off voicemail, which you should be able to do from your handset
     
    BeerCanThick likes this.
  14. nearly.normal

    nearly.normal Well-Known Member

    Reputations:
    59,408
    Joined:
    Aug 29, 2010
    Messages:
    3,744
    Likes Received:
    3,561

    Fuck John Oliver.

    If that's where you are getting your information about net neutrality (or anything) you are looking in the wrong place.
     
    ScottBaiosPenis likes this.
  15. Donkeyboy2190

    Donkeyboy2190 Never earned a dimes

    Reputations:
    130,880
    Joined:
    Nov 9, 2010
    Messages:
    14,190
    Likes Received:
    17,461

    In Houston they swapped territories a few years back. It used to be TW but now it's Comcast. Honestly, I liked it but it got too damn expensive.
     
  16. Mlaw

    Mlaw Quite Contrarian Gold

    Reputations:
    369,458
    Joined:
    Nov 5, 2010
    Messages:
    58,833
    Likes Received:
    23,912
    tell them you have cancer and are going into hospice care
     
    jennyb likes this.
  17. Pooh bear

    Pooh bear Well-Known Member VIP

    Reputations:
    343,550
    Joined:
    Jan 9, 2014
    Messages:
    16,542
    Likes Received:
    41,326
    Really? Every 6months? Our cable bill is ridiculous- I gotta call and work something out. :tantrum:
     
  18. Donkeyboy2190

    Donkeyboy2190 Never earned a dimes

    Reputations:
    130,880
    Joined:
    Nov 9, 2010
    Messages:
    14,190
    Likes Received:
    17,461
    A buddy of mine used to tell them to either give him the new customer rate or he would take his equipment back in and have them come back out in a week for the new rate. One week without cable wasn't going to kill him.
     
    Pooh bear likes this.
  19. Frankenberry

    Frankenberry Member

    Reputations:
    361
    Joined:
    Jan 12, 2014
    Messages:
    53
    Likes Received:
    48
    That would have been awesome. Dude would have cancelled him faster than lighting.
     
  20. Dorb

    Dorb Lovable Old Pig VIP Gold

    Reputations:
    128,698
    Joined:
    Sep 18, 2012
    Messages:
    17,838
    Likes Received:
    18,863
    Comcast is a big powerfull company with congress in their back pocket. They do what they like.
    Don't have cable and never will but I live in the Chicago area and have access to about 30 over the air broadcasts. The rest I get from Netflix.