I am not having the problem but my godson's wife is. I feel really bad because she is working very hard and studying to be a nurse, so she could use the sleep instead of having to deal with this at 1:30 am I'm MID PAPER when my computer decides to shut down and update (which took over an hour), forcing me to hand write my article summary (4 pages might I add), and then once my computer turned back on my wireless icon was missing and my windows toolbar doesn't open! I couldn't connect to my printer to print anything for my paper, and have no toolbar to access anything. HELLLPPPPPP!!!!