Computer Experts Please (SRS) (FREE) (HOMO OK)

Discussion in 'The Bar' started by gwartney, Mar 22, 2012.

  1. gwartney

    gwartney Unafilliated Gold

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    My Win 7 32 bit laptop has started doing something weird. I will be using it and all the sudden will lose internet connectivity. It seems that the computer no longer thinks I have my wireless turned on. It is turned on. Going through the troubleshooting steps always results in being told to turn my wireless on. I have made sure that the wireless driver is up to date and have looked online for some solutions but nothing seems to match. A couple of important things:

    1. It only happens when I am on VPN. No problems when not on VPN.
    2. Sometimes it happens in 5 minutes and sometimes 4 hours or more.
    3. Rebooting the laptop is the only way to regain connectivity.

    I am using a new VPN and this problem has started since the new VPN was installed. This may or may not be significant because I had not used the old VPN much and I didn't have this problem until at least a month into the new VPN. Although there has to be a connection since it only happens while using VPN.

    Any suggestions? Reps will be passed out freely as long as I have them. Our in-house help desk is a nightmare and I would rather solve this without their involvement. They'll probably suggest that I'm using a font in Word that is causing it.

    Getting a MAC is out of the question. It's all company issued stuff.
     
  2. Mark Mayonnaise

    Mark Mayonnaise You look like a tree! VIP

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  3. MatthewT

    MatthewT Awaiting The Rapture VIP

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    it could be caused by a font in Word :bigthink
     
  4. blairg

    blairg loving Mari

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    I didn't click it that time :dancin:
     
  5. Vashier

    Vashier VIP Extreme Gold

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    Sorry man this is out of my realm of knowledge :dontknow:
     
  6. gwartney

    gwartney Unafilliated Gold

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    Having pulled that stunt several times myself, I checked the real URL first.
     
  7. jobbey

    jobbey Well-Known Member VIP

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  8. Peau de Soie

    Peau de Soie Edit Button? Thanks LaserTilt!

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    Try a new router or wireless access point in place of your existing one. When you are on VPN your machine is CONSTANTLY communicating to keep the VPN tunnel established. This will stress out your WiFi connection and exacerbate any existing problem with the router (or even the broadband modem). When you're off the VPN and just browsing web pages a temporary WiFi glitch may go unnoticed.

    So I'm saying I think your router is dying.
     
  9. jobbey

    jobbey Well-Known Member VIP

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    is it happening to all the pcs on the network or just yours?
     
  10. Mark Mayonnaise

    Mark Mayonnaise You look like a tree! VIP

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    Good night funny router
     
  11. gwartney

    gwartney Unafilliated Gold

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    This is a DSL modem so I'll have to get ATT to send me a new one. It probably wouldn't help to put a router behind the DSL modem, would it?
     
  12. Vashier

    Vashier VIP Extreme Gold

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    Damn you guys are good, too bad ya got ninja'd there B :c
     
  13. gwartney

    gwartney Unafilliated Gold

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    My wife is working off of the same wireless connection VPN'd into a different company and hers has been rock solid.
     
  14. gilaet

    gilaet Xanax Service Dog Gold

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    Trade computers with your wife.
     
  15. DrivenByDemons

    DrivenByDemons Spinoff Jesus Staff Member

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    2-wire modem???? It would help to put a good router between you and the modem IF the signal id the problem. I don't think that's it. You know how to get to your IP/adapter properties???
     
  16. gwartney

    gwartney Unafilliated Gold

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    I don't have any neighbors that are unsecured anymore so I'll have to go somewhere and try it. Did you see that my wife is using a different VPN at home off of the same DSL modem with no problems?
     
  17. Peau de Soie

    Peau de Soie Edit Button? Thanks LaserTilt!

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    Is it your DSL modem that includes wireless (has an antenna or WiFi LED to indicate an internal antenna) or is there another WiFi device involved?

    Actually, yes, using a different WiFi router or access point might cure the problem, if you disabled the wireless on the existing device too. If that's more technical than you're comfortable with, go with my first suggestion. But just see if you can borrow someone else's router first.

    Please keep in mind I am assuming, based on what you wrote, that it's actually your wireless that's locking up or getting disabled -- please check the system tray. There's almost always some kind of WiFi indicator there. What does it say when you hover over it? When you right click it?

    EDIT: Oh, the fact that your wife is OK on VPN changes things! Lemme think...

    Was your wife always a VPN user too? Some routers might have difficulty passing through two different VPN tunnels at the same time...
     
    Last edited: Mar 22, 2012
  18. gwartney

    gwartney Unafilliated Gold

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    Yeah it's a 2 Wire. I can get the properties but no time right now. I just realized I have to get ready for a dr. appt. I'll get them later.
     
  19. Boss Ono

    Boss Ono New Member Banned User

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    It's those mobile hotspot homeless peeps. Your laptop tries to connect to their faster 4g signal and then they wander off for a hit of crack and you lose your connectivity. Uncheck the box that says "Connect to a more preferred network if available." :hat:
     
  20. gwartney

    gwartney Unafilliated Gold

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    Yeah, I can turn off the wireless and put a router on. I've been wanting to get a gigabit router anyway for my WDTV device.

    You may be on to something. I will be working at home tomorrow without her being on and I will be able to tell then if she's causing any problems.