Is Comcast the Worst Company in America?

Discussion in 'The Howard Stern Show' started by Dreamking, Aug 26, 2014.

  1. Dreamking

    Dreamking The dogs of doom are howlin' low...

    Reputations:
    0
    Joined:
    Sep 3, 2013
    Messages:
    2,696
    Likes Received:
    2,523
    http://www.alternet.org/economy/comcast-worst-company-america

    I wholeheartedly nominate Comcast.

    I had a problem with my voice mail. It took me 3 weeks and about 18 phone calls to get it resolved (no exaggeration)

    Had I not had a technical background and was able to solve problems their tech reps couldn't, the problem would never have been resolved.

    The most frustrating thing was that the problem had been "kicked up to a higher tech level" for resolution. We never received one, not one, call from the specialized tech team.

    We were just completely ignored.

    But what are my other choices? I'd go Verizon, but I hate them even more.
     
    Mulletude and DogStar69 like this.
  2. wigtropolis

    wigtropolis Well-Known Member

    Reputations:
    2,905
    Joined:
    Nov 5, 2012
    Messages:
    20,280
    Likes Received:
    11,484
    did you have the wrong paswword?

    Maybe you forgot to capitalize a letter
     
  3. chuk

    chuk Well-Known Member

    Reputations:
    0
    Joined:
    Mar 1, 2012
    Messages:
    13,718
    Likes Received:
    7,586
    yes
     
    Mulletude and Scarlett Ohara like this.
  4. slab0meat

    slab0meat negative creep VIP

    Reputations:
    2,248
    Joined:
    Feb 15, 2012
    Messages:
    4,027
    Likes Received:
    4,828
    I vote for The Howard Stern Production Company, Inc.
     
  5. eliasbboy

    eliasbboy Insert Witty Title Here Staff Member

    Reputations:
    11,926
    Joined:
    Aug 20, 2010
    Messages:
    37,120
    Likes Received:
    35,658
    FUCK YES. I spent 57 minutes on the phone with those asshats today and I'm STILL waiting for the cocksucker to come here and fix my shit. :pissed:
     
    Dreamking, Mulletude and TeeDonkey like this.
  6. Scarlett Ohara

    Scarlett Ohara VIP Extreme Gold

    Reputations:
    74,498
    Joined:
    Mar 9, 2012
    Messages:
    6,937
    Likes Received:
    25,228
    Yes! I recently had a billing issue and ended up spending the day on the phone. Each time I called I received a different excuse. Asked for a supervisor but they had all left for the day. Really? At 3:30 in the afternoon? Finally at 10 pm I spoke with someone that actually helped and gave me the number to actually speak with someone in corporate. She also told me to post on Facebook which I did and received an immediate response. By the end of the day I had cable, internet. HBO, and some other premium channel for 38.00 a month. http://gethuman.com/phone-number/Comcast-Xfinity/customer-service--15369/
     
  7. DogStar69

    DogStar69 Well-Known Member

    Reputations:
    -2,032
    Joined:
    Sep 22, 2010
    Messages:
    30,810
    Likes Received:
    18,405
    Where I used to live my internet would go out on occasion, the cable tv still worked. They never did anything besides telling me to unscrew everything and then plug it back in.

    then when I moved to my new place they said I had cable there, just call them and they would turn it on. The cable line had been cut somewhere along the underground line and I had to be without internet and tv for several days until they were able to come an put in new wiring.

    and they keep raising prices and try to get you to change your plan, You tell them you want to downgrade and they tell you it will cost more to keep just the internet and cancel the cable part. Plus they try to upsell you and lock you in for 6 months at a cheaper rate and then when that's over it is much higher than you were paying before.

    It's a horrible monopoly and that's the problem, there are little or no other choices for people who want high speed internet and don't want satellite tv.
     
  8. DogStar69

    DogStar69 Well-Known Member

    Reputations:
    -2,032
    Joined:
    Sep 22, 2010
    Messages:
    30,810
    Likes Received:
    18,405
    If you threaten to cancel with they lower your bill? I'm thinking about it.
     
    Scarlett Ohara likes this.
  9. DogStar69

    DogStar69 Well-Known Member

    Reputations:
    -2,032
    Joined:
    Sep 22, 2010
    Messages:
    30,810
    Likes Received:
    18,405
    They have a facebook page?

    and save your money, because when the deal is over it will be $300 a month.
     
  10. cah155

    cah155 Well-Known Member

    Reputations:
    291
    Joined:
    Feb 28, 2012
    Messages:
    3,398
    Likes Received:
    2,321
    Absolutely. Obamacare as well
     
  11. Mulletude

    Mulletude I'm Big In The Hate Club, Ya Know VIP

    Reputations:
    25,564
    Joined:
    Jan 16, 2012
    Messages:
    6,307
    Likes Received:
    16,396
    A Facebook page and no friends.
     
  12. CrucifiedAGT

    CrucifiedAGT He's Around VIP

    Reputations:
    10,089
    Joined:
    Nov 23, 2013
    Messages:
    12,705
    Likes Received:
    28,415
    I am one of those that is seriously thinking of cutting cable/satellite. This might be a good time to revisit options.

    Other than that, its best to switch back and forth every two years to get the best deal and upgraded equipment. Loyal customers always lose.
     
  13. joyceface

    joyceface Queen of Everything VIP

    Reputations:
    12
    Joined:
    Jan 9, 2011
    Messages:
    9,453
    Likes Received:
    9,110
    They do my telephone and Internet service. My phone wasn't working so I had to wait for theguy to come out this past Friday. Waited around till he showed up. He spent a few hours, said there was a short somewhere in the house and would come on Sat with someone to help. Waited around all day Saturday and the dude never showed. Called again and they sent someone else on Sunday. He found a problem outside and fixed it right away. But still that's 3 days of my time waiting around for this to be fixed. Good thing I don't use my landline anyway lol.
     
    Blur likes this.
  14. Mantis

    Mantis Well-Known Member

    Reputations:
    0
    Joined:
    Mar 31, 2014
    Messages:
    798
    Likes Received:
    1,299
    I use netflix and amazon for everything. If a new show is decent enough amazon will sell the episodes the next day after airing. I really only miss the news networks for their comic relief. New age digital antenna boxes provide local garbage and network channels.

    For worst company: google.
     
    dawg and Dreamking like this.
  15. CrucifiedAGT

    CrucifiedAGT He's Around VIP

    Reputations:
    10,089
    Joined:
    Nov 23, 2013
    Messages:
    12,705
    Likes Received:
    28,415
    OK, what about sports? I can get shows from hulu+, etc. But I need my NFL and College Football live????
     
  16. Humongous

    Humongous Well-Known Member

    Reputations:
    0
    Joined:
    Dec 14, 2011
    Messages:
    1,905
    Likes Received:
    2,996
    They suck. Thank god I can get DirecTV where I am. It's too expensive but I love the service.
     
    booybob likes this.
  17. CrucifiedAGT

    CrucifiedAGT He's Around VIP

    Reputations:
    10,089
    Joined:
    Nov 23, 2013
    Messages:
    12,705
    Likes Received:
    28,415
    I have them too. Best picture and cant beat NFL sunday ticket. But...they get very expensive after the two years and I hate watching them get new customers with upgraded equipment while us loyal types have to pay big $$$$$ for the new stuff.
     
    booybob and Rockside7 like this.
  18. DogStar69

    DogStar69 Well-Known Member

    Reputations:
    -2,032
    Joined:
    Sep 22, 2010
    Messages:
    30,810
    Likes Received:
    18,405
    Howard related because Howard has the worst show in America.

    and Comcast owns NBC, the Channel Wiggy is on.
     
    CrucifiedAGT likes this.
  19. DogStar69

    DogStar69 Well-Known Member

    Reputations:
    -2,032
    Joined:
    Sep 22, 2010
    Messages:
    30,810
    Likes Received:
    18,405
    What do you use for internet?
     
  20. cg256

    cg256 Well-Known Member Banned User

    Reputations:
    30,363
    Joined:
    Jul 15, 2013
    Messages:
    7,321
    Likes Received:
    14,595
    As much as I hate Comcast, I find them no worse than any other mega company I deal with. It's just that people today get more pissed off when their cable goes out than when banks are robbing the country broke right under their noses. Throw a rock on Wall Street and it hits a company worse than Comcast could ever hope to be.