News Microsoft force to pay up

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  1. Shithead

    Shithead Well-Known Member

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    Microsoft forced to pay £7,500 after Windows 10 began automatically installing on woman's computer

    Microsoft has been forced to pay £7,500 ($10,000) in compensation to a woman after its new Windows 10 operating system automatically installed on her computer.
    Teri Goldstein made the claim after her computer– which previously ran on Windows 7 - became unusable after the software tried to download without her approval.
    Microsoft has now said it will roll out an update that will change the alerts it uses for Windows 10 to prevent complaints such as this from happening again.
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    Teri Goldstein's computer became unusable after the software tried to download without consent (stock photo)
    MICROSOFT'S RULE CHANGES
    Microsoft revealed it would begin to upgrade some users to the latest version of their operating software earlier this year.
    And they warned automatic installs of Windows 10 could occur on computers running with older versions of their software.
    But, later this week, Microsoft says it plans to roll out an update for Windows 7 and 8 that that will change alerts for Windows 10.
    The changes will include a clear option for users to decline Windows 10.
    If users click on the red 'x' button, Windows will no consider that as confirmation of an upgrade to Windows 10.
    Microsoft is also offering free technical support to customers who are having trouble with Windows 10.
    Relying on her device to run her travel agency in Sausalito, California, Goldstein went to the Microsoft's support team seeking answers, The Seattle Times reports.
    But after having no success and her computer still being unresponsive, she sued the company for the price of a new computer and the loss of earnings. the report says.
    However, Microsoft dropped its appeal in an attempt to avoid further legal costs and Ms Goldstein was awarded the five-figure sum.
    A spokesperson for the company told MailOnline: 'The company dropped its appeal to avoid the expense of further litigation.'
    Microsoft revealed it would begin to upgrade some users to the latest version of their operating software earlier this year.
    And they warned automatic installs of Windows 10 could occur on computers running with older versions of their software.
    But, later this week, Microsoft says it plans to roll out an update for Windows 7 and 8 that that will change alerts for Windows 10.
    The changes will include a clear option for users to decline Windows 10.
    If users click on the red 'x' button, Windows will no consider that as confirmation of an upgrade to Windows 10.
     
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