Thursday night I went to turn my phone on and it was dead. Charged, but dead. Couldn't even use the power button. The next day I went to the Verizon store and the guy there couldn't get it to power up, reboot or anything. Said it was toast. So after fucking around with a loaner (which didn't pan out) I called and ordered a new phone today (which also renewed my contract). THEN when I got home, for some unknown reason I hit the power button on the phone and it starts right up.