Crandell, of Zephyrhills, Fla., was in line to purchase lottery tickets in Publix on May 18 while tending to one of her two daughters when Mackenzie, 84, stepped in front of her. "My 10-year-old said, 'Mom, There's a lady in front of us.' I noticed that the lady was there. Didn't pay a lot of mind to it," Crandall said. RELATED: Powerball Record Winner Is 84-Year-Old Woman Gloria Mackenzie The lady at the counter stopped Mackenzie to allow Crandell to reclaim her spot in line. Crandell declined the offer and told Mackenzie "go ahead. " It was a move that could have potentially cost the Crandells the $590.5 million Powerball ticket. Mackenzie purchased one Quick Pick ticket and left the store.