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Sirius XM question.

Discussion in 'The Bar' started by fenderbaum, Nov 18, 2012.

  1. fenderbaum

    fenderbaum Active Member VIP

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    So I just received my annual bill for Sirius, and for 2 cars and a home radio (3 subs) they want nearly $500. I only really listen to one channel like 90% of the time so to me it is not worth it (I can get O& A elsewhere). I also have Pandora so between that and the iPhone/iTunes my music and podcast needs are covered. I have heard people talk about the fact that they cancelled and the customer retention called and gave them a year for like $50. Has this happened to any of you good folks, and if so how do I go about getting a reasonable price? I like the service, but I can certainly live without it. Especially for $500.
     
  2. fenderbaum

    fenderbaum Active Member VIP

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    Oh, and this does not include internet access either.
     
  3. gridman

    gridman Dancing Madly Backwards Gold

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    I got a year and online streaming for $78 when I called to cancel
     
  4. gwartney

    gwartney Naturally Autodidactic Gold

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    Fender, I only had one sub but when I called to cancel they immediately offered me half price.
     
  5. fenderbaum

    fenderbaum Active Member VIP

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    Alright, then I guess I will do that. I really do not care if I get online or not, thought the on demand thing sounds cool, but can you send the content to your car?
     
  6. nazdrowie

    nazdrowie Holy Mackinaw! Gold

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    I pretty much got this exact deal when I made the call..plus, they beamed the signal to a new receiver for me at no extra charge.

    the trick is to say that you can't afford the service anymore..don't complain about the programming, theres a much slimmer chance they wont give you a better price if you do.
     
  7. fenderbaum

    fenderbaum Active Member VIP

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    Will do, I just think that $500 annually is a little too much for radio. Good radio, but radio none the less. Thanks Naz.
     
  8. BearShit

    BearShit HamTube H.N.I.C VIP

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    [​IMG]
     
  9. gwartney

    gwartney Naturally Autodidactic Gold

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    I specifically told them that it was programming and I got offered a deal. Have you heard of someone who didn't?
     
  10. BearShit

    BearShit HamTube H.N.I.C VIP

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    78 bucks is too much for that junk also
     
  11. gridman

    gridman Dancing Madly Backwards Gold

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    Thats what I did..I said I had to cut costs and Sirius was on the list...They spent almost a half hour trying to talk me down
     
  12. nazdrowie

    nazdrowie Holy Mackinaw! Gold

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    pretty sure a few threads have been made in the Stern Forum about it.
     
  13. gridman

    gridman Dancing Madly Backwards Gold

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    The first time I called I said it was because of programming and they were doing radio edits...They gave me 6 months free to decide
     
  14. nazdrowie

    nazdrowie Holy Mackinaw! Gold

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    didn't take that long with me..buddy offered the $75 deal right off the bat and I was all "hmmmmmmmm...". then he says "I could give you a few days to make up your mind if need be", and then I says "uhh that's okay, I'll take that offer". I'd say it was no more than 15 minutes on the phone with those idiots :jj:
     
  15. fenderbaum

    fenderbaum Active Member VIP

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    I can see my way clear on $78 I guess? I wonder what will happen when Howard goes? O & A have a new 2 year (or is it a 1 year deal)? Either way, Sirius has done nothing to really advance the technology (like Apple) they just rely on awful customer service and raising prices.
     
  16. fenderbaum

    fenderbaum Active Member VIP

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    I hate to say this, but if I get someone with an accent I hang up and try again.
     
  17. nazdrowie

    nazdrowie Holy Mackinaw! Gold

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    I got lucky and spoke to a few people with Canadian accents :c
     
  18. fenderbaum

    fenderbaum Active Member VIP

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    Canadians are cool, I find that if I get a person from India, they never understand what I am saying or am after, all they say is I understand and re-ask the same question they just said they understood.
     

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