Way to go Sirius: A customer complains

Discussion in 'The Howard Stern Show' started by Bugs, Feb 21, 2014.

  1. Bugs

    Bugs Member

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    Sirius had the Olympic Hockey coverage on Channel 92, so I listened to it on my way back from lunch. Came to my desk and turned on my internet player only to be greeted by Wrestle Mania Super Talk. So I IM a tech support person, after being jerked around by him for a bit he suggest I contact customer support. Which I did.

    I can not believe MMA fighting is on the internet player instead of the US / Canadian Hockey game. You have got to be shitting me! I am truly sickened by SXM's service, quality, customer service, and overall product.

    I would not recommend this shit to anyone. Every time I have a problem, which is quite often, I am assured your tech's are working on it, and it should be resolved at any moment. What a Joke! I was told it was working fine on my radio, I told Abraham (one of your lackeys in customer service) "No shit, I just came in from my car, and expected it to work on line as well"

    I guess I shouldn't be surprised, I mean this is only possibly the second biggest game in hockey as far as the Olympics go, why should you bother making sure it's broadcasting to your PAYING customers.
    You dopes work about as hard as that other failure, Stern. Maybe you should have kept some of that $5 Billion or whatever you paid that douche, and hired a support staff that actually gives a fuck. Because obviously No Fucks were giving with todays coverage!

    Go Fuck Yourselves,


    An Extremely Pissed off, soon to be ex subscriber!
     
  2. datchguy

    datchguy New Member Banned User

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    I like your moxie. Go post that on their fagbook page and/or tweet them in 140 characters or less that they're pissing you off and you're about to leave. They'll basically suck your dick to get you to stay.
     
  3. Bosch76

    Bosch76 2016 Politics POTY Gold

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    front row sports.

    the end.
     
  4. Bugs

    Bugs Member

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    headed over to Facebook now
     
  5. Bugs

    Bugs Member

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    Do you have to subscribe to Tweet?
     
  6. TehLivingDeath

    TehLivingDeath New Member Banned User

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    Yes.
     
  7. Bugs

    Bugs Member

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    Someone mind condensing that and tweeting it?
     
  8. check1

    check1 VIP Extreme Gold

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    Hockey good. You no play. Mma instead? Go fuck yourselves. Soon 2B X-subscriber.
     
  9. Bye You!

    Bye You! The n word guy Gold

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    :lol:

    But OP is right on!
     
  10. check1

    check1 VIP Extreme Gold

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    Absolutely. I was about to cancel years ago when my car was relieved of my sirius by an urban gentleman.
    I hope he enjoyed his paperweight.
     
  11. stripes

    stripes Active Member Banned User

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    you got stern 20 days a year, quit your bitching.
     
  12. datchguy

    datchguy New Member Banned User

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    :hhh:
     
  13. Mike in Houston

    Mike in Houston I got more balls than the daily lottery. VIP

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    I agree. I listened to Team USA vs. Slovakia on the SXM app on Channel 92. Today in the most attractive game of the tournament what was I greeted with? SXM Fight Club encore from yesterday. WTF? Anyway, since I had a half day at work I missed the first period but caught the second period on Channel 92 in my car on my ride home. Got home to watch the 3rd. I called SXM on my way home and the lady was no help. She didn't know. She wanted to transfer me to another department but I said I was good since I was in my car and had the game on. I called just to ask why was it on before but not on today.
     
    Last edited: Feb 21, 2014
  14. Robert Higgins

    Robert Higgins Well-Known Member VIP

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    The App is and always has been a joke. When Spotify, Pandora, Apple, etc can run streaming audio flawlessly it says something about the operator.

    The tech support people are not even qualified to work on Sterns Tapes Team. So what do you really expect?
     
  15. Hateman

    Hateman Well-Known Member Banned User

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    :lol:
     
  16. Ophelia143

    Ophelia143 Member

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    how dare you

    they are saving up for the next paul mccartney concert

    and must protect themselves from possible future employee lawsuits

    you get almost 8 hours of new stern a week, almost 1/2 the year
    quit complaining
     
  17. Tinman

    Tinman Well-Known Member

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    Howard Stern and John Malone both want SiriusXM to fail, but for entirely different reasons.
    Stern wants revenge for not getting his bonuses and Malone just wants the satellites for his Liberty Media empire.

    Either way it will all be over soon.:facepalm:
     
  18. Mr Vengeance

    Mr Vengeance Ladies love cool V. VIP

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    Actually I think this has nothing to do with SXM. All the terrestrial radio stations that were airing the game on the radio and apps, were not allowed to internet stream it. Don't ask me why.
     
  19. Mr Vengeance

    Mr Vengeance Ladies love cool V. VIP

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    They rule! If only they wouldn't piss me off with the endless popups before you can watch your game.
     
  20. Snotty

    Snotty My Snothand be strong!!! VIP Gold

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    Really? I called them and told them I was gonna' quit for putting a bullshit game that no one cares about on and taking MMA/Rasslin' shows off for it........Guess they like me better.........:c