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Avatar maximum size?

Discussion in 'Help and Support Desk' started by x76, May 28, 2021.

  1. x76

    x76 giant monster 2010 OG VIP Gold

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    I'm working on a seasonal avatar for another user and I'm having a hard time providing a version/size they can successfully upload.

    pepsi-240-180.gif pepsi-32.gif pepsi-even-smaller.gif pepsi-smaller.gif pepsi-4th.gif
    These are the various sizes. I tried swapping out my avatar for these and they ran. Any sage advice and/or wisdom? Pepsi is using a phone to upload the file, but I don't know why that would make a difference, the animation doesn't run when she uploads the file as an avatar. I looked at the Xenforo support forum but came away even more confused.
     
    May 28, 2021 #1
  2. x76

    x76 giant monster 2010 OG VIP Gold

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    Apparently uploading the image from a desktop instead of phone made the difference! Go figure.

    NOW WE DOLLY BACK
    NOW WE FADE TO BLACK
     
    May 28, 2021 #2
  3. BethSucks

    BethSucks Moderator Staff Member

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    i actually switched it from here, if I add them through the database they often work.
     
    May 28, 2021 #3
  4. x76

    x76 giant monster 2010 OG VIP Gold

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    Is there some blessing you bestow on avatars or do you mean you changed the file extension or what?
     
    May 28, 2021 #4
  5. BethSucks

    BethSucks Moderator Staff Member

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    i don't know but nine times out of ten when someone has an AV issue it resolves itself by my adding it through the database rather than the using the board upload.
     
    May 28, 2021 #5