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Avatar maximum size?

Discussion in 'Help and Support Desk' started by x76, May 28, 2021.

  1. x76

    x76 giant monster VIP Gold

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    I'm working on a seasonal avatar for another user and I'm having a hard time providing a version/size they can successfully upload.

    pepsi-240-180.gif pepsi-32.gif pepsi-even-smaller.gif pepsi-smaller.gif pepsi-4th.gif
    These are the various sizes. I tried swapping out my avatar for these and they ran. Any sage advice and/or wisdom? Pepsi is using a phone to upload the file, but I don't know why that would make a difference, the animation doesn't run when she uploads the file as an avatar. I looked at the Xenforo support forum but came away even more confused.
     
  2. x76

    x76 giant monster VIP Gold

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    Apparently uploading the image from a desktop instead of phone made the difference! Go figure.

    NOW WE DOLLY BACK
    NOW WE FADE TO BLACK
     
  3. BethSucks

    BethSucks Well-Known Member Staff Member

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    i actually switched it from here, if I add them through the database they often work.
     
  4. x76

    x76 giant monster VIP Gold

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    Is there some blessing you bestow on avatars or do you mean you changed the file extension or what?
     
  5. BethSucks

    BethSucks Well-Known Member Staff Member

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    i don't know but nine times out of ten when someone has an AV issue it resolves itself by my adding it through the database rather than the using the board upload.