Discussion in 'Help and Support Desk' started by GLguygardner, Nov 20, 2020.
Is it a tech issue? I got banned? What's going on?
Looks like your sub expired yesterday, I will put the sub back until you get a chance to fix it......
I gotcha on Tuesday
Can an admin please let me know why I can't access any of the forums?
I don't know if I did something wrong.
Please let me know.
I think you have this straightened out, your sub expired today, since you bought a new one I assume it's all good now, if not let me know.
Thank you kindly. I greatly appreciate your quick response.
If I could make a suggestion, list the reason for the error when the user reaches the error page.
That way the user can resolve the issue on their own.
In my case, I just got lucky and tried a new donation for a 6 month sub. But at the same time I thought I was banned for saying or doing something wrong.
I'd bet many people reach those error pages having no idea why they were banned, would then simply walk away from the shed all together - never knowing why they were banned.
Just a suggestion.
Thanks again @BethSucks
I 100% agree with you, you are far from the first person to run into this problem, unfortunately the software doesn't provide an alert or a way for us to provide one.
I really appreciate you responding. You've always been a good Mod. You always seem engaged with the members. I hope you feel appreciated for what you do for the people here. I know I do.